LEGAL REFERENCE

Your Privacy at rajamahjong

We handle your account data, payment details and personal information with care. This policy outlines exactly how we collect, store and protect everything you share when you open...

Account SecurityData ProtectionPayment ConfidentialityTransparency FirstIndonesia Compliant
rajamahjong Your Privacy at rajamahjong

What We Collect and How We Use It

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out

Team online

Email Support

Contact our privacy team directly at [email protected] for data requests, account concerns or policy clarifications. Response within 48 hours.

Live Chat

Open the chat window in your account dashboard. Our team can walk you through privacy settings, data access requests and account security steps in real time.

Account Settings

Manage your privacy choices directly in your profile. Review what data we hold, adjust cookie preferences and control communication frequency without contacting support.

PLATFORM TRUST SIGNALS

How We Earn Your Trust

End-to-End Encryption

All payment and account data travels through encrypted channels. DANA, OVO, GoPay and QRIS transactions use bank-grade security standards before they reach our servers.

Regular Security Audits

Third-party security firms audit our systems quarterly. We patch vulnerabilities immediately and maintain compliance logs accessible to Indonesian regulators on request.

Transparent Data Retention

We keep your account data for as long as your profile is active, plus 7 years for tax and fraud prevention. Deleted accounts are purged within 30 days unless law requires longer storage.

No Third-Party Data Sales

Your personal information is never sold to advertisers, data brokers or marketing firms. We share data only with payment processors and fraud-detection partners under strict confidentiality agreements.

GDPR and Local Compliance

We follow international data protection standards and Indonesian privacy regulations. You can request a copy of your data, correct inaccuracies or request deletion anytime via our support team.

Cookie Transparency

We use session cookies for account access, analytics cookies to improve your experience and marketing cookies only with your consent. Adjust your cookie settings in account preferences.

Policy Standards Across Our Brand

Desktop & Mobile Policy Alignment
Privacy protections are identical whether you deposit via OVO on your phone or join a live table on desktop. No content gaps between platforms.
Live Casino vs Sportsbook vs Slots
Your privacy rights stay the same across all three gaming verticals. Account data, payment security and contact preferences apply uniformly across every lobby.
DANA, OVO, GoPay, QRIS Parity
Each payment method receives the same encryption level and fraud monitoring. We don't prioritize one wallet over another in our security protocols.
New Feature Privacy Review
When we launch new games or sportsbook markets, privacy impact is assessed first. No feature rolls out without confirming user data handling stays transparent.
Seasonal Promotions & Data
Promotional campaigns collect only consent-based data. We never use promo signup to harvest additional personal details beyond what your account already holds.
Account Closure & Legacy Data
Closed accounts are depersonalized after 30 days but transaction records stay for 7 years for regulatory reporting. You receive a final data summary before permanent deletion.
Policy Update Notifications
Major privacy policy changes trigger email alerts to all active accounts. You'll have 14 days to review changes before they take effect; you can reject new terms and withdraw.
AT A GLANCE

What Shapes Our Privacy Promise

Indonesia-First Design We built this platform around Indonesian payment flows—DANA, OVO, GoPay...
Account Verification First Before any deposit or withdrawal, we verify your identity to...
Real-Time Fraud Monitoring Our systems scan every transaction for suspicious activity. If we...
Session Timeout Protection Your account auto-logs out after 15 minutes of inactivity on...
Two-Factor Authentication Option Enable 2FA in your settings to add an extra layer...
Data Access & Portability You can request a complete export of your account data...

Privacy Queries Answered

We never store your full payment credentials. Payment gateways handle wallet authentication directly. We store only transaction IDs and timestamps, encrypted with AES-256. Your wallet password never reaches our servers.

Yes. Session cookies (required for login) can't be disabled, but analytics and marketing cookies are optional. Visit your privacy settings to toggle them off. Your gaming experience won't change if you decline non-essential cookies.

We depersonalise your account after 30 days—removing name, email and contact details. Transaction records stay encrypted for 7 years for tax and regulatory compliance. You'll receive a final data export before permanent deletion.

We only share data with payment processors, fraud-detection vendors and (when required by law) Indonesian regulators. All partners sign strict confidentiality agreements. We never sell your information to advertisers or data brokers.

Email [email protected] with 'Data Access Request' in the subject line. Include your account email. We'll verify your identity and send your complete data export as a downloadable file within 7 working days.

Contact [email protected] immediately or use the live chat in your dashboard. We'll freeze your account, audit recent transactions and help you secure it. Change your password and enable 2FA once your account is restored.